.adam-dot{display:none}
.adam-suggestions[hidden],.adam-tool[hidden]{display:none!important}
.adam-avatar{width:46px;height:46px;border-radius:50%;display:grid;place-content:center;background:var(--forest);overflow:hidden;box-shadow:inset 0 0 0 2px var(--gold)}
.adam-avatar img{width:100%;height:100%;object-fit:cover}
.adam-heading{display:flex;align-items:center;gap:14px}
.adam-logo-wrap{position:relative;width:52px;height:52px;flex:0 0 auto}.adam-logo-wrap img{width:100%;height:100%;object-fit:cover;border-radius:50%;background:var(--forest);box-shadow:0 6px 18px rgba(3,41,31,.18)}.adam-logo-wrap i{position:absolute;right:1px;bottom:2px;width:11px;height:11px;border-radius:50%;background:#31c477;border:2px solid white}.adam-panel{padding:0!important;overflow:hidden!important;width:min(520px,calc(100% - 40px))!important;height:min(760px,calc(100vh - 40px));display:flex;flex-direction:column}.adam-top{padding:20px 22px 16px;border-bottom:1px solid #e4ebe7;align-items:center;background:linear-gradient(180deg,#fff,#fbfdfc)}.adam-heading h2{font-family:inherit!important;font-size:1.2rem!important;letter-spacing:.03em;margin:0!important}.adam-heading .eyebrow{font-size:.61rem}.adam-heading small{display:block;color:var(--muted);font-size:.72rem}.adam-top-actions{display:flex;gap:7px}.adam-top .icon-btn{width:36px;height:36px;font-size:1.3rem}.adam-safety{display:flex;align-items:center;gap:10px;padding:9px 20px;background:#fff8d9;color:#594810;font-size:.72rem}.adam-safety p{margin:0}.adam-safety>span{color:var(--gold2)}.adam-chat{flex:1;overflow:auto;padding:22px;background:linear-gradient(180deg,#f6faf8,#eef5f1);scroll-behavior:smooth}.adam-message{display:flex;gap:9px;align-items:flex-end;margin-bottom:14px}.adam-message>img{width:28px;height:28px;border-radius:50%;object-fit:cover}.adam-message>div{max-width:84%;padding:11px 14px;border-radius:17px 17px 17px 5px;background:white;box-shadow:0 3px 14px rgba(3,41,31,.07)}.adam-message.user{justify-content:flex-end}.adam-message.user>div{background:var(--forest);color:white;border-radius:17px 17px 5px 17px}.adam-message p{margin:0;line-height:1.48;font-size:.9rem;overflow-wrap:anywhere}.adam-message>div>span:last-child{display:block;font-size:.61rem;opacity:.58;margin-top:5px}.adam-message.typing p{animation:adamPulse 1.1s infinite}.adam-message.error>div{background:#fff0ef;color:#7f1d1d}.adam-file-chip{display:inline-flex!important;width:max-content;max-width:100%;padding:4px 8px;border-radius:7px;background:rgba(255,255,255,.15);font-size:.7rem!important;margin-bottom:7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.adam-suggestions{display:flex;gap:7px;flex-wrap:wrap;margin:8px 0 4px 37px}.adam-suggestions button{border:1px solid #b9d1c5;background:white;color:var(--forest);padding:8px 11px;border-radius:999px;font-size:.72rem;font-weight:700;cursor:pointer}.adam-suggestions button:hover{background:var(--mint);border-color:var(--emerald)}.adam-composer{padding:13px 16px 10px;background:white;border-top:1px solid #dfe8e3}.adam-input-row{display:flex;align-items:flex-end;gap:8px;border:1px solid #becfc6;border-radius:18px;padding:7px;background:#fbfdfc;transition:.2s}.adam-input-row:focus-within{border-color:var(--emerald);box-shadow:0 0 0 3px rgba(8,123,80,.1)}.adam-input-row textarea{flex:1;resize:none;border:0;outline:0;background:transparent;padding:7px 3px;line-height:1.35;max-height:128px}.adam-tool,.adam-send{width:38px;height:38px;flex:0 0 auto;border:0;border-radius:50%;display:grid;place-content:center;cursor:pointer}.adam-tool{background:#e7f0eb;color:var(--forest);font-size:1.4rem}.adam-send{background:var(--forest);color:white;font-size:1.35rem}.adam-send:disabled{opacity:.45}.adam-composer-note{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:.58rem;padding:7px 4px 0}.adam-attachment{margin-bottom:8px;background:var(--mint);color:var(--forest);border-radius:10px;padding:7px 9px;font-size:.73rem}.adam-attachment span{display:inline-block;max-width:90%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.adam-attachment button{float:right;border:0;background:transparent;color:inherit;cursor:pointer}.adam-human{text-align:center;background:white;padding:0 16px 13px;font-size:.72rem;font-weight:800;color:var(--emerald)}@keyframes adamPulse{50%{opacity:.4}}
.auth-wrap{display:grid;place-items:center}.auth-card{width:min(480px,100%)}.form-message{min-height:24px;color:#a21c1c;font-weight:700}.secure-hero{padding-bottom:110px}.workspace{min-height:calc(100vh - 120px);display:grid;grid-template-columns:240px minmax(360px,1fr) minmax(360px,.8fr);background:#eef2ef}.workspace-nav{background:var(--deep);color:white;padding:28px 20px;display:flex;flex-direction:column;gap:28px}.workspace-nav img{width:190px}.workspace-nav nav{display:grid;gap:8px}.workspace-nav nav button,.workspace-nav nav a{border:0;border-radius:10px;background:transparent;color:#d6e5de;padding:12px;text-align:left}.workspace-nav nav .active{background:#174d3c;color:white;font-weight:800}.workspace-nav>.btn{margin-top:auto;color:white;border-color:#527467}.case-workspace{padding:38px;min-width:0}.workspace-head{display:flex;align-items:center;justify-content:space-between;gap:20px}.workspace-head h1{font-family:Georgia,serif;color:var(--forest);font-size:2.5rem;margin:4px 0}.user-chip{background:white;border:1px solid #d7e0dc;border-radius:999px;padding:10px 16px;font-size:.82rem}.queue-filters{display:flex;gap:8px;flex-wrap:wrap;margin:24px 0}.queue-filters button{border:1px solid #cedbd5;background:white;color:var(--forest);padding:8px 14px;border-radius:999px;cursor:pointer}.queue-filters button.active{background:var(--forest);color:white}.case-list{display:grid;gap:9px}.case-row{width:100%;display:grid;grid-template-columns:84px 1fr auto;align-items:center;gap:16px;border:1px solid #d7e0dc;border-radius:14px;background:white;padding:16px;text-align:left;cursor:pointer}.case-row:hover{border-color:var(--emerald);box-shadow:0 8px 22px rgba(3,41,31,.08)}.case-row small,.case-row b{display:block}.case-row small{color:var(--muted);margin-top:3px}.priority{display:inline-flex;width:max-content;padding:5px 9px;border-radius:999px;text-transform:uppercase;font-size:.68rem;font-weight:900;letter-spacing:.06em}.priority.urgente{background:#ffe0df;color:#9b1914}.priority.alta{background:#fff0c1;color:#765400}.priority.normal{background:var(--mint);color:var(--forest)}.case-detail{background:white;border-left:1px solid #d7e0dc;padding:38px;overflow:auto;max-height:calc(100vh - 120px)}.case-detail h2{font-family:Georgia,serif;color:var(--forest);font-size:2rem}.detail-close{float:right;border:0;border-radius:50%;background:#edf2ef;width:36px;height:36px;font-size:1.4rem;cursor:pointer}.empty-state{height:100%;display:grid;place-content:center;text-align:center;color:var(--muted)}.empty-state b,.empty-state span{display:block}.triage{display:grid;background:#fff7d8;border-radius:12px;padding:14px}.case-detail dl{display:grid;grid-template-columns:140px 1fr;gap:8px 14px}.case-detail dt{font-weight:800;color:var(--forest)}.case-detail dd{margin:0;white-space:pre-wrap}.case-detail textarea{width:100%;min-height:100px;border:1px solid #bdccc4;border-radius:10px;padding:12px;margin:8px 0}.notes{display:grid;gap:10px;margin-top:24px}.notes article{background:#f3f6f4;padding:14px;border-radius:10px}.notes small{display:block;color:var(--muted)}.notes p{white-space:pre-wrap;margin-bottom:0}
@media(max-width:1100px){.workspace{grid-template-columns:200px 1fr}.case-detail{display:none;position:fixed;z-index:80;inset:20px;max-height:calc(100vh - 40px);border-radius:18px;box-shadow:0 20px 80px rgba(0,0,0,.25)}.case-detail.open{display:block}}
@media(max-width:720px){.workspace{display:block}.workspace-nav{padding:16px;flex-direction:row;align-items:center}.workspace-nav img{width:150px}.workspace-nav .eyebrow,.workspace-nav nav,.workspace-nav>.btn{display:none}.case-workspace{padding:22px 14px}.workspace-head{display:block}.user-chip{display:inline-block}.case-row{grid-template-columns:72px 1fr auto}.case-detail{inset:8px;max-height:calc(100vh - 16px);padding:24px}.case-detail dl{grid-template-columns:1fr}.case-detail dd{margin-bottom:10px}}
@media(max-width:560px){.adam-panel{right:0!important;bottom:0!important;width:100%!important;height:100dvh!important;max-height:none!important;border-radius:0!important}.adam-composer-note span:first-child{display:none}.adam-safety{padding-inline:14px}.adam-chat{padding:16px}.adam-top{padding:14px 16px}.adam-human{padding-bottom:max(12px,env(safe-area-inset-bottom))}}